Duties and Responsibilities:
- Greet clients/visitors and offer beverages.
- Answer the phone as the first point of contact/taking clear messages.
- Complete confirmation calls for seminars/trainings.
- Assist with preparation for seminars and trainings.
- Provide training support/registration at seminars and trainings.
- Collate feedback forms, call participants at scheduled times and forward reports to companies and colleagues.
- Schedule meetings as necessary.
- Assist with calendar and email management as needed.
- Update corporate training google sheets as necessary.
- Collate and distribute mail.
- Prepare communications, such as memos, emails, reports and other correspondence.
- Create and maintain filing systems, both electronic and physical.
- Assist with handling office tasks, such as filing, generating reports and presentations, setting up for meetings.
- Assist with making travel arrangements, such as booking, cars, and making hotel and restaurant reservations.
- Screening phone calls and routing callers to the appropriate party.
- Ensure regular coordination with students, ensure attendance in class, ensure the submissions are done on time. Reminding faculty about the classes.
- Ensure that the classroom and teaching aids are maintained.
- Assist in data entry and update the Customer Relationship Management (CRM) system.
- Prepare daily reports.
- Assist with reminding faculty members about class schedules and requirements.
- Maintaining classroom and teaching aids as needed.
Requirements:
- Diploma and Business Administration or similar field.
- Exceptional communication skills.
- Proficient with computer usage and Microsoft Office applications.
- Strong organizational and time-management abilities.
- Attention to detail and a proactive approach to problem-solving.
- Ability to handle multiple tasks and prioritize effectively.
- Experience in a similar role is an asset.
